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Fix “This browser can’t encode video” or a recording that won’t start The web editor and recorder need a recent Chrome, Edge, or Safari. Here is what each message means and what to try.
Where to find it getframecast.com/studio or /record
How to do it 1 Open the page in an up-to-date Chrome, Edge, or Safari. Browsers without video encoding can edit but not export.
2 If a recording didn't start, press Start recording again, pick a screen, window, or tab, and allow the microphone.
3 If the editor says the browser has run out of storage, delete projects you don't need from Projects , or free up disk space.
4 If an export falls back to another codec, the Export video window says which one. Choose MP4 · H.264 for the widest support.
Good to know Some private windows can't keep projects. The header then says Not saved: this browser can’t store projects .
Who can use it Free
Where it works Web This guide answers Why can't I export in the web editor? Which browsers does the FrameCast web editor support? Why didn't my browser recording start? Does the web editor work in Firefox? Why does it say the browser is out of space? Related guides Fix a recording that won’t start
If nothing happens when you press record, check the message under Recording controls: permission, disk space, or no display are the usual causes.
Fix an iPhone recording that stopped early or didn't save
What the messages mean when an iPhone recording stops early, doesn't save, or its link doesn't finish, and how to get the video back.
Record your webcam, or your screen with a camera bubble, in the browser
Record a webcam video, or float your camera in a bubble over your screen so it's part of the recording, from getframecast.com/record.
Fix a recording with no sound
No voice usually means the microphone was off or blocked. No computer sound means system audio was off. Check both before the next take.
Still stuck? Support covers install, permissions and how to send feedback from the app.
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